Privacy Policy
Last updated: July 1, 2026
Your privacy is important to us. This policy describes what data we collect, why we collect it, and how we protect it.
1. Introduction
CryptoLiox ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our cryptocurrency exchange service. Because CryptoLiox is a non-custodial service with no registration requirement, we collect minimal personal data.
2. Information We Collect
We collect only the information necessary to process your exchange: the cryptocurrency pair you wish to exchange, the amount, and the recipient wallet address you provide. We do not collect your name, email address, phone number, or any government-issued identification unless you voluntarily contact our support team.
3. Transaction Data
Exchange transaction data — including transaction IDs, wallet addresses, amounts, and timestamps — is stored to enable transaction tracking and customer support. This data is retained for a period necessary to comply with applicable legal obligations and to resolve disputes.
4. Automatically Collected Data
When you visit our website, we automatically collect certain technical information such as your IP address, browser type, operating system, referring URLs, and pages visited. This data is used solely for security monitoring, fraud prevention, and improving our service.
5. Cookies
We use essential cookies to ensure the proper functioning of our website. We do not use tracking cookies or third-party advertising cookies. You may disable cookies in your browser settings, though this may affect certain features of the Service.
6. How We Use Your Information
We use collected information to: process your exchange transactions, provide customer support, detect and prevent fraud and abuse, comply with legal obligations, and improve our Service. We do not sell, rent, or share your personal information with third parties for marketing purposes.
7. Third-Party Liquidity Providers
To facilitate exchanges, we share necessary transaction data (wallet addresses, amounts, currency pairs) with our liquidity providers. These providers have their own privacy policies and are independently responsible for their data practices.
8. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL) and at rest. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Data Retention
We retain transaction data for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data by contacting us, subject to our legal retention requirements.
10. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, or delete your personal data. To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes by posting a notice on our website. Your continued use of the Service after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at [email protected].